SectorTrade
Distribution and wholesale
High message volume from the same customers asking the same things, and a supplier-invoice pile that grows faster than anyone keys it.
Services / Work / AI automation / Eight modules
Automation that answers from your own data
Most of an office day goes on work a machine can do exactly: reading a document, copying a figure, answering the same question, chasing the same follow-up. We automate those, against your real records, and leave the judgement to your people.
| Task | Handled | To a person | State |
|---|---|---|---|
| Supplier invoices readPDF to ledger lines | 48 | 3 | Posted |
| WhatsApp enquiries answeredPrice, stock, order status | 126 | 11 | Replied |
| Follow-ups sentOverdue, by owner | 37 | 0 | Sent |
| Refund requestsAbove approval limit | 0 | 4 | Waiting |
Standard specification
The eight modules in a standard automation deployment
This is the baseline. What matters is which of your processes are worth automating, and that question is answered in the scope rather than guessed at in the build.
01 / Assistant on your own data
A question box that answers from your records rather than from the open internet: stock on hand, a customer's balance, what an order contains, what a policy says. It cites the row or the document it answered from, so an answer can always be checked.
02 / Document extraction
Supplier invoices, delivery notes, purchase orders and statements read into structured lines. Figures that do not reconcile are held for a person instead of being posted quietly, because a wrong posting costs more than an unread document.
03 / Message handling
WhatsApp, email and web enquiries triaged, answered where the answer is known, and handed to the right person where it is not. The conversation stays in one thread, and the handover carries the history with it.
04 / Scheduled work
The jobs that should happen whether or not anyone remembers: overdue follow-ups, reorder alerts, statement runs, expiry warnings, daily summaries. Each one reports that it ran, and alerts when it did not.
05 / Classification and routing
Incoming items sorted the way your business actually sorts them: by branch, by product line, by urgency, by the person who owns the account. The rules are yours and are editable without a developer.
06 / Drafting and summaries
Quotations, replies, call notes and period summaries drafted from the underlying records. They arrive as drafts, addressed to a person who approves or edits them, never as something already sent in your name.
07 / Approval gates
Anything that spends money, issues a refund, changes a price or messages a customer passes a limit you set. Below the limit it proceeds and is logged; above it, it waits for a named approver.
08 / Audit trail
Every automated action records what triggered it, what it read, what it did and what it cost. When a process is questioned months later, the answer is in the log rather than in anyone's recollection.
Where it pays
Automation earns its price on volume and repetition
A task worth automating is done many times a week, the same way each time, and currently costs a person's attention. A task done twice a year is cheaper left alone, and we will say so.
The same question, all day
Price, availability, order status and opening hours asked a hundred times a week. Answered in seconds from live data, at any hour, in English or Urdu, with anything unusual passed to a person.
Paper into the system
A stack of supplier invoices keyed by hand every week. Read, matched against the purchase order and queued for posting, with mismatches flagged rather than absorbed.
Follow-ups nobody owns
Quotes that were never chased and receivables that aged quietly. The system chases on a schedule, escalates when there is no reply, and shows the owner what is still open.
Reports assembled by hand
The Monday figures pulled from three screens into a spreadsheet. Assembled and sent automatically, from the same data the screens use, so the numbers cannot disagree.
Sector fit
Most frequently deployed in these three sectors
SectorRetail
Retail and e-commerce
Order-status enquiries outnumbering orders, returns to triage, and stock questions arriving after the counter has closed.
SectorServices
Services and agencies
Enquiries that must be qualified before they are worth a person's hour, and quotations that take a day to draft because the history lives in someone's inbox.
Pricing
Entry pricing for applied AI and automation
These are the figures a build of that shape starts at. Beyond them an engagement is quoted as one fixed figure against an approved scope, so the price does not move unless the scope does.
BasicFrom
$2,200
Entry scope. Core build, one role set, standard reports and exports.
View this packagePremiumFrom
$5,400
Extended scope. Several modules and roles, an integration, and full reporting.
View this packageEnterpriseQuoted
Custom
Quoted against your approved scope. Multi-site, multi-role or integration-heavy programmes.
Request a quotationFigures are entry prices in USD, exclusive of taxes. Hosting, gateway charges and third-party services are recharged at cost. Basic and Premium figures are clickable: they open the product page, where the full module list and the buy buttons are. See all products.
Frequently asked
On AI and automation engagements
01Will it invent answers?
It is built to answer from your records and to cite the row or document it used, so any answer can be checked against the source. Where the data does not contain an answer, the correct behaviour is to say so and pass the question to a person, and that is how we configure it. Anything that spends money or messages a customer passes an approval limit you set before it acts.
02Does our data go to an outside service?
That depends on the design, and it is decided with you in the scope rather than assumed. A model can run against a hosted provider, or the work can be kept to rules and search over your own database with no model involved at all. We tell you which parts of the flow send what, to where, before you approve it, so the decision is yours and it is documented.
03We already have a system. Does this replace it?
Usually not. Automation is most useful bolted onto what you already run, reading from the same database and writing back through the same rules. If your current system has an API or a database we can reach, it stays; if it does not, we will tell you what it would take to connect it before you commit to anything.
04How do we know it is worth the money?
Count the task first. How many times a week is it done, and how long does it take. A process done a hundred times a week is worth automating; one done twice a year is not, and we will say so rather than sell it. The scope names the processes in scope, what each currently costs in time, and what the system is expected to take off that figure.
Next step
Name the process you repeat most. That is usually enough to say whether it is worth automating.
Tell us what the task is, how often it happens and where the data lives. You receive a written scope, a fixed price and a delivery schedule in return.