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Tell us what it must deliver
A formal specification is not required. A short description of the operation, which processes are still manual, and who needs visibility of the numbers is sufficient to scope and price against.
Thank you, your enquiry has been received. Every enquiry is read by the engineering team and answered from contact@astoecompany.com, normally within one business day. For urgent matters, send the same details on WhatsApp for a faster response.
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A short WhatsApp voice note describing the operation is often more useful than a long form, and it reaches the same engineer.